CoolCat Privacy Rules: Casino Data, Security and Account Safety

How We Use Personal Data

Protecting personal information is part of how we run our service in Canada. We collect and use data to provide access, support account functions, improve site performance, and keep the experience secure.

When you use our service, you agree to the collection and use of information under our privacy rules. That includes information you provide directly and information gathered automatically while the website is running on your device.

We may use personal data to manage registration, maintain account access, respond to requests, and send service-related updates. We may also use information to analyze usage trends, improve functionality, and review how well features or promotions perform.

In some situations, we may share information with service providers that help us operate and analyze the service. We may also share information with affiliates, business partners, or in connection with a merger, acquisition, financing, or asset transfer.

If public authorities make a valid legal request, disclosure may be required. We may also disclose information to comply with legal obligations, investigate wrongdoing, protect users, or defend our rights and property.

Personal Information, Usage Data and Cookies

Personal data means information that relates to an identified or identifiable individual. For account access and service use, we may ask for details such as your email address, first and last name, phone number, and usage data.

Usage data is collected automatically and helps us understand how the service is being used. It may include your IP address, browser type, browser version, visited pages, visit time and date, time spent on pages, unique device identifiers, and other diagnostic data.

If you access the service through a mobile device, we may also collect mobile-specific technical details. These can include the type of mobile device, unique mobile ID, mobile IP address, operating system, browser type, and similar diagnostic information.

We use cookies and similar tracking technologies, including beacons, tags, and scripts, to track activity, store certain information, and improve the service. Cookies are small files placed on your computer, mobile device, or other device and can contain browsing details connected with your use of the website.

Cookies do not typically identify a person on their own, but information stored in cookies can be linked with personal information we hold. We also state that cookies we use do not store sensitive personal information such as mailing addresses or account passwords.

Cookie Controls and Data Requests

If you prefer not to accept cookies, you can disable them in your browser and remove cookies already stored for the website. That control remains available at any time, although some features may no longer function as expected.

We use both session and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on your computer or mobile device after you go offline.

Necessary cookies support core services and help authenticate users while reducing fraudulent use of accounts. Functionality cookies remember choices such as login details or language preference so you do not have to re-enter the same settings repeatedly.

If you have an account, you may update, amend, or delete certain information by signing in and using the account settings area. You may also ask us to provide access to your information, correct it, or help delete personal data we have collected.

Deletion rights are important, but they are not always absolute. We may need to retain some information where a legal obligation or another lawful basis requires continued storage.

• Review account settings regularly and keep contact details current.
• Use browser controls if you want tighter cookie management.
• Be careful with information shared in public areas, since it may be visible to other users.
• Contact us if you need help accessing, correcting, or deleting stored data.

Data Retention, Security and Policy Updates

We retain personal data only for as long as needed for the purposes set out in our privacy rules. Usage data is generally stored for a shorter period, unless it supports internal analysis, security strengthening, improved functionality, or legal compliance.

Your information may be processed at operating offices or other locations involved in handling the service. That means personal data can be transferred to and stored on computers outside your province, country, or other jurisdiction, where data protection rules may differ.

We take steps reasonably necessary to ensure transferred data is treated securely and in line with our privacy standards. Even so, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Our service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable information from children in that age group. If we learn such information was collected without the required consent, we take steps to remove it.

We may update these privacy rules from time to time. If changes are made, we may post the updated version, provide email notice or a prominent service notice, and revise the effective update information before the change takes effect.

For players in Canada, especially those comparing account safety and data handling practices, the main point is simple. We explain what we collect, why we use it, how cookies work, when data may be shared, and what choices you keep over your own information.

If you want to continue using the service with a clear understanding of these privacy rules, reviewing your account settings and cookie preferences is a sensible next step.