CoolCat Terms of Use, Wagering Rules and Player Conditions

Cool Cat Terms and Account Rules

At CoolCat, clear rules matter because every account action carries real consequences in Canada. Our terms define how the service works, what we expect from players, and when account access can be limited or ended.

Using the website means accepting these conditions in full. If any part does not work for you, access to the service should stop before registration, deposits, bonus claims, or withdrawal requests begin.

We apply these terms across the website and across devices, including computers, cellphones, and digital tablets. Privacy obligations also apply alongside these rules, since account use and personal data handling are closely connected.

For legal interpretation, the country named in the service terms is Ontario, Canada. Users must also make sure their own activity follows the laws that apply in their province or territory.

Bonus Terms and Eligibility Rules

Our bonus terms exist to keep promotional play consistent, transparent, and easier to follow. They sit beside the general terms of use and apply to deposit bonuses, free spins, cashback, loyalty rewards, and similar offers.

Promotions are intended for recreational play rather than system exploitation. If behaviour points to manipulation, we may cancel bonuses, limit withdrawals, request further checks, suspend the account, or void linked winnings.

Only registered users who meet the legal gambling age in their jurisdiction may claim offers. General service access is limited to players over 18, and self-excluded users or players in restricted locations cannot take part.

We may request verification documents before granting or releasing bonus-related funds. That review can also affect the timing of withdrawals when bonus compliance still needs to be confirmed.

One practical rule is easy to remember: only one active bonus is usually allowed at a time. Bonus stacking is not permitted unless the specific promotion says it can be combined with another offer.

If a promotion contains terms that differ from the wider policy, the individual offer controls that point. That approach keeps each campaign usable without creating confusion around the standard framework.

How Bonus Misuse Is Detected

• Creating multiple accounts to claim the same promotion more than once
• Using a shared household, device, or IP to duplicate a claim
• Manipulating identity details, proxy tools, or VPN routing
• Inflating bets or exploiting game features to clear wagering unfairly

Deposit Bonus Wagering Requirements

Deposit bonus play follows the same core rules as any other promotional credit. Wagering may apply to the bonus amount alone or to the combined value of the deposit and bonus, depending on the wording attached to that offer.

Game weighting matters here. Slots usually contribute in full, while table games or video poker may count less or not count at all, so the path to converting bonus play can look very different from one game category to another.

Bet sizing matters as well. While a bonus is active, the default maximum stake is 5 USD per spin or game round unless a different limit is shown in the promotion itself.

Crossing that line can lead to forfeiture of both the bonus and related winnings. The safer approach is to keep betting within the stated limit until wagering is fully complete or the bonus has been given up.

Balances are separated between real funds and bonus funds. Real money is used first unless another rule is stated, and winnings produced during bonus play remain in the bonus balance until the relevant conditions are cleared.

For players comparing offer styles in Canada, that distinction is important because withdrawal outcomes often depend less on the headline bonus and more on activation timing, contribution rates, and balance order.

Withdrawal Timing and Bonus Expiry

You can request a withdrawal at any time, but timing changes the result. If wagering is still open, cashing out may forfeit the active bonus and any winnings connected to it.

Free spins and no deposit bonuses work under stricter controls than standard deposit offers. Free spin winnings usually enter the account as bonus funds, and no deposit withdrawals often carry caps in the range of 50 to 100 USD.

Bonuses also expire on a schedule. If no specific period is attached to the offer, the default expiry is 7 days from activation, and both use of the bonus and completion of wagering must happen inside that window.

Once the deadline passes, unused bonus funds are removed automatically and winnings linked to the expired promotion are voided. That same principle applies if a player activates an offer but does not finish the required play in time.

Outside bonus terms, broader service rules also apply. We may suspend or terminate access immediately where the terms are breached, and the right to use the service ends at once after termination.

The service is provided on an “as is” and “as available” basis, and liability is limited to the greatest extent allowed by applicable law. In the general terms, the stated cap is the amount actually paid through the service or 100 USD if nothing has been purchased.

We may update these terms as needed for regulatory, operational, or provider-related reasons. Where a revision is material, we aim to give at least 30 days notice before the new wording takes effect.

If you need clarification before accepting a promotion or continuing with account use, contacting support is the simplest next step. That keeps wagering, withdrawals, and eligibility decisions aligned with the conditions that apply to your account.